Posts Under "Maryland":
March 23, 2008
Bad Planning, Computer Secrets, and Cheap Food: 5 Blog Posts Worth A Read
Highlights since March 1st - enjoy!
- The worst plan. Ever. Why charging tolls to drive in the city is a bad idea.
- Cheap Eats Food for $5 per serving? It's possible even with rising prices.
- The Death of Customer Service Good customer service is hard to come by these days. An experience worth reading.
- Obama Wins Texas! Maybe? Sort of... Not really? A look at the Texas "primus" (primary + caucus).
- Mac Secrets A look at exciting new software from the makers of Quicksilver.
1:03 pm | Comment (0) | Print | Categories: Apple, Blog Roundup, Business, Economics, Election '08, Maryland, Northern Virginia, Pet Peeves, Politics, Technology, Traffic, Travel
January 30, 2008
Comcast Fined $12,000 For Crappy Customer Service
YES! Score one for consumers! Comcast just got their butts kicked by Montgomery County. Apparently Comcast has failed to follow the basic rules of the franchise agreement, doing such difficult things as answering the phone in 30 seconds and resolving service disruptions in 24 hours or less. Take that and suck on it, Comcrap!
1:25 pm | Comment (0) | Print | Categories: Civil Rights, Maryland
November 17, 2007
Finally: Proof The Red Line Sucks
Riders have known for a long time that the Red Line delays were the worst in the DC Metro system. Now there's proof, in the form of Metro surveys and complaints. According to Metro, complaints from August 1st to November 15th rose from 300 last year to 600 this year, and there were 826 service disruptions this fall, a 37% increase over last year, with 282 (34%) attributed to problems on the Red Line.
Continue Reading...
Continue Reading...
1:47 pm | Comment (0) | Print | Categories: Maryland, Metro, Northern Virginia, Washington, DC